Privacy and Cookie Usage Policy
Under the Personal Information Protection Act in the Private Sector (Private Sector Act), this policy establishes the governance policies and practices adopted at HACHEM to protect personal information.
1. PERSONAL INFORMATION COLLECTED
At HACHEM, we collect certain personal information such as name, email address, postal address, and telephone number of customers. This personal information is collected solely for the purpose of the transaction or service requested.
2. ACCESS TO PERSONAL INFORMATION
We are committed to not sharing, renting, or selling personal information to third parties, except in cases provided by law. Access to personal information within HACHEM will be limited to employees who need the information to perform their duties. These employees will treat the information in a strictly confidential manner and will not grant access to this information to any unauthorized person.
3. PROTECTION OF PERSONAL INFORMATION
HACHEM is committed to taking all reasonable measures to protect personal information against unauthorized access, disclosure, misuse, or alteration. We use advanced security technologies and protocols to protect personal data and secure transactions at HACHEM. However, please note that methods of transmission over the Internet or electronic storage are not foolproof. Therefore, we cannot guarantee absolute security of information transmitted or stored at HACHEM.
4. RETENTION AND DESTRUCTION OF PERSONAL INFORMATION
HACHEM retains personal information for the period necessary to fulfill the purposes for which it was collected or as required by law.
5. PERSONAL INFORMATION PROTECTION OFFICER
The person responsible for the protection of personal information at HACHEM is Grace Kelly, CPA controller at HACHEM.
6. PROCESSING OF COMPLAINTS RELATED TO PERSONAL INFORMATION PROTECTION
By mail:
HACHEM
Attention: Personal Information Protection Officer
1362 av de la Gare
Mascouche, Québec
J7K 2Z2
7. USE OF COOKIES
When you visit a website, data may be stored in your browser or retrieved by us or our partners, usually in the form of cookies. This information can include your IP address, your preferences, or details about your device, and is primarily used to ensure the site functions properly. This data usually does not directly identify you but contributes to a more personalized web experience.
Respecting your privacy, we offer the possibility to refuse certain types of cookies. Explore the different categories to get detailed information on each and adjust the default settings. However, please note that blocking certain types of cookies could affect your browsing experience and the services we can offer you.
8. COOKIE CATEGORIES
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be disabled in our systems. They are usually set in response to actions you perform, such as logging into an account or filling out a form.
Functional Cookies
These cookies allow the website to remember choices you've made in the past, such as your preferred language, your favorite search filters, or your username and password for automatic login.
Performance Cookies
These cookies are used to analyze and improve the site's performance. They collect data such as the frequency of visits to the site, the most viewed pages, time spent on each page, potential error messages, and other metrics related to user experience. Performance cookies do not directly identify an individual.
Targeted Advertising Cookies
These cookies are set on our website by our advertising partners like Google. They are used to build a profile of your interests and show you relevant ads as you browse the internet. While they do not store personal data directly, these cookies rely on uniquely identifying your internet browser and device. Refusing these cookies may result in less precise targeted advertising.